Products

How do I measure for curtains or blinds?

To make this process as simple as possible, we have created some easy to follow guides for you to use.  

How to measure for curtains 

How to measure for roman blinds 

If you have any further questions or need some advice, please contact our customer care team by emailing customercare@warner-house.com or calling 0330 055 2995.

Should I fit a blind inside or outside the window recess?

Help with where best to fit your roman blind is covered in our how to measure guide here. The brackets supplied as standard are suitable for both types of installation. 

What are your make up and lining standards?

All curtains and roman blinds are produced to the highest luxury specification, hand sewn and fully interlined as standard, and finished with your choice of blackout or regular linings. 

Why do you interline all curtains as standard?

Set between the fabric and lining, interlining reduces light transmission and draughts. It creates fuller, luxurious folds, adding opulence and bulk to your curtains.  

Will the sofa/headboard fit through my door?

As with any large purchase, it is essential to check that the item you are buying will fit through hallways and doorways, and into your room of choice. If you are looking to place an order, take a look at our guide on how to check my item will fit. 

If you have any questions about the delivery of furniture or large items, please get in touch with our customer care team by emailing customercare@warner-house.com

What is your guarantee on furniture?

We are able to offer a 5-year guarantee on made to order furniture pieces. This guarantee begins the moment you receive your item and covers the frame and springs. For more information about this guarantee, please visit our terms and conditions.  

How much wallpaper do I need to order?

When it comes to purchasing wallpaper, we would always recommend ordering all you need in one go so that you can avoid any variation that may occur between batches.

To make sure you are ordering the right amount of wallpaper, we have built a wallpaper calculator that will tell you how many rolls of a specific wallpaper you will need based on the area of wall to be covered. You will find a wallpaper calculator on every wallpaper product page. Please note that you may need more rolls of a certain wallpaper design that you would need for another. This is because the pattern repeat plays a part in how many rolls you will need, and so please ensure that you calculate the number of rolls needed for the specific wallpaper you have in mind.

If you need any further help, please contact our customer care team by calling 0330 055 2995.

How do I hang my wallpaper?

If you are not accustomed to hanging wallpaper, it is important to do a little research beforehand so that you can be sure to achieve an expert finish. You can find our tips and guidance in our handy guide on how to hang wallpaper.  

As with all queries around Warner House products, we would encourage you to get in touch with us if you are still in need of advice. If you do have any other questions for us, please get in touch with our customer care team by emailing customercare@warner-house.com

When do I need to use a lining paper?

Lining paper is designed to create a perfect base for you to hang your wallpaper. If your walls have imperfections or blemishes, lining paper can be used to hide these, creating an even surface and helping you to achieve a perfect finish. 

What is your wallpaper made from?

Made from breathable non-woven paper that is both FSC and Greenguard certified, our wallpaper is environmentally friendly. It is latex printed, and free from PVC and other harmful chemicals. 

Can your wallpaper be used in a bathroom?

Our wallpaper can be used in bathrooms and is breathable, but it is not suitable for areas prone to extreme condensation or damp. 

Which paste should I use when hanging the wallpaper?

We recommend using Solvite paste the wall adhesive, which is widely available. 

When should I book my decorators?

We advise that you do not book decorators or any other trades until you have received your product.  

What is a pattern match?

A pattern match details how the pattern matches to the next piece of fabric. This is usually a ‘straight match’, ‘half-drop’ or ‘staggered’. Please call customer care on 0330 055 2995 if you would like help with this. 

What is a pattern repeat?

A pattern repeat is the measurement between the two points in a fabric where the same pattern is repeated.  

How many meters of fabric do I need?

If you are trying to work out how much fabric you need for curtains or blinds, please use our guides to how to measure for curtains and how to measure for roman blinds.

For help with working out fabric requirements for any other interior projects, please contact our customer care team by calling 0330 055 2995 or emailing customercare@warner-house.com 

Is my fabric suitable for upholstery?

All of our fabrics are suitable for upholstery use but some are harder wearing than others – please see the product details section for individual performance.  

All fabrics for upholstery need to meet the appropriate fire regulations and will need either a flame-retardant treatment or to be used with a fire-retardant barrier cloth. It is the customers responsibility to abide by the Furniture and Furnishings (Fire Safety) regulations. Please contact us on 0330 055 2995 or by emailing customercare@warner-house.com for further advice, or if you wish for us to treat your fabric with a flame retardant. This service is available for an extra charge and may take approximately 14 days. 

Can I purchase less than a metre of fabric?

The minimum order is 50cm and in further increments of 10cm. 

Are your fabrics fire and water resistant?

Our fabrics are not fire resistant as standard but can be treated for an additional cost. Please contact us on 0330 055 2995 or email customercare@warner-house.com for more information. 

While we do not have water resistant fabrics available, there are a range of outdoor fabrics that are suitable for leaving outside in the elements.  

Can you recommend complementary colours?

Throughout our site, we make recommendations to help you find colours, prints and themes that work well together.  

For example, you can view Warner Suggests which are comprised of pieces that we have hand-picked as being complementary of one another.  

On each product page, we also suggest wallpapers, paints or other items that work well together. You can also view our mood boards for inspiration.  

Do the paints come in different finishes?

Our paints are available in two finishes: matt emulsion for walls and low sheen eggshell for wood and metal 

Is your paint suitable for wood?

Our low sheen eggshell paint is suitable for woodwork. Formulated to provide protection against general wear and tear, our eggshell paint provides a soft sheen finish with added durability. 

Is your paint suitable for bathrooms?

Both of our paint finishes are suitable for bathrooms. Our matt emulsion provides a durable finish that would suit well ventilated bathrooms, whilst the tougher qualities of our low sheen eggshell make it more suitable in more extreme conditions. 

For more information, read our guide on help with painting. 

Do I need a primer/undercoat?

Previously painted surfaces in sound condition can be overpainted if properly prepared, and without using a primer or undercoat. 

Bare or unsound surfaces should be prepared with the appropriate primer. 

For more information read our guide help with painting. 

What is the average coverage of paint?

There are a number of factors that can affect paint coverage, including the porosity of the surface being painted, the way in which the product is applied and the finish of the paint itself.  

When applying a single coat of matt emulsion or eggshell paint, you could expect an average coverage of 10 square meters per litre.  

How long between coats?

We would always recommend a minimum of 4 hours between coats.  

For more information on this, take a look at our guide of help with painting. 

How many coats do I need to do?

Two coats are generally recommended. The number of coats required is affected by how dramatic the colour change or how porous the surface. Please see our guide of help with painting.