Gift Card Terms & Conditions

Warner House digital gift cards (“E-Gift Card(s)") are governed by these terms and conditions.

A Warner House E-Gift Card is not a cheque guarantee, credit or change card.

Warner House E-Gift Cards are available in four amounts; £50, £100, £250 and £500.

Warner House E-Gift Cards are valid for 2 years from the date of purchase.

Warner House E-Gift Cards can be used to make purchases online at www.warner-house.com.

When gifted a Warner House E-Gift Card, you will receive an email containing your unique gift card serial number. You will need to enter this number at checkout, choosing payment option ‘Gift Card’.

When using a Warner House E-Gift Card, the amount of your purchase will be deducted from the balance on the Warner House E-Gift Card. If the cost of your order is less than the balance on the gift card, the remaining balance will be left as credit on your Warner House E-Gift Card. Please note that additional value cannot be added to any Warner House E-Gift Card and change will not be given.

You can check the balance of a Warner House gift card by logging into your account and clicking on the ‘My Gift Card’ section. Alternatively, contact our customer care team and they can confirm the balance for you.

Warner House E-Gift Cards are only redeemable in GB pounds sterling.

Warner House E-Gift Cards cannot be redeemed or exchanged for cash. Cash refunds will not be available for products purchased with a Warner House E-Gift Card.

Refunds will not be given for the purchase of a Warner House E-Gift Card. Your statutory rights are not affected.

Refunds of products bought with a Warner House E-Gift Card are made in accordance with our refund policy, which can be viewed here: www.warner-house.com/terms-and-conditions. Where an item is returnable, the refund will be paid back onto a Warner House E-Gift Card.

If you have lost your Warner House E-Gift Card or it has been stolen, please contact our customer care team. As our E-Gift Cards are treated like cash, we cannot guarantee replacement or cancellation.

Alternatively, if you have any issues with using your Warner House E-Gift Card, please contact our customer care team.

Warner House are not responsible for any use of the funds on your E-Gift Card(s) without your knowledge or consent.

Warner House reserves the right to refuse to accept any E-Gift Card(s) that we consider has been copied or suspected to be affected by fraud. Action may also be taken where the fraudulent use of a credit card to purchase an E-Gift Card is suspected.

The re-sale of Warner House E-Gift Cards is strictly prohibited.

If we fail to receive payment from the purchaser’s bank or card company for the purchase of the E-Gift Card, we will cancel the value of the Warner House E-Gift Card.

Warner House will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these terms and conditions for any direct, special, incidental, indirect or consequential damages including loss of profit, loss of opportunity or any losses related to any business including (without limitation) lost data, earnings or business interruption that result from the use of, or the inability to use any Warner House E-Gift Card(s).

Warner House reserves the right to amend these terms & conditions from time to time, where we consider it reasonable and necessary to do so.

These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.